Manufacturer Defects
Product warranties describe specific conditions under which the manufacturer provides remedies for covered defects. The coverage period and available remedy depend on the warranty document.
Know what protects your new roof. Understand product coverage, installation requirements, and available workmanship protection before your project begins.
A warranty isn’t simply a piece of paper that says “lifetime.” It’s a specific agreement describing what is covered, what is excluded, and which requirements must be met.
Valor Roofing LLC is an Owens Corning Preferred Contractor based in Clarkston, Michigan. As homeowners evaluate a new roof, we believe understanding the applicable warranty should be part of the material and installation conversation.
Manufacturer warranties can address eligible product defects and, with qualifying enhanced coverage, certain workmanship problems. They do not automatically cover every roof leak, hail event, falling branch, or issue related to an unrelated part of the house.
Before installation, ask which warranty tier is being offered, which accessories and installation practices are necessary, whether registration is required, and how a future claim would be handled.

Coverage questions get easier when you separate materials, installation, and outside damage.
Product warranties describe specific conditions under which the manufacturer provides remedies for covered defects. The coverage period and available remedy depend on the warranty document.
Installation-related issues are different from defective materials. Certain qualifying enhanced warranties include defined workmanship protection, while a contractor may also have a separate labor warranty.
Hail, extreme weather, fallen trees, accidents, and outside causes may be excluded from manufacturer warranties. Homeowner insurance is a separate form of protection governed by its own policy.
Owens Corning provides different limited warranty categories. Specific eligibility, coverage periods, registration and exclusions are governed by the current manufacturer documents.
Provides manufacturer-defined limited coverage for eligible shingle and product defects.
It should not be confused with upgraded system protection or a comprehensive workmanship guarantee. Ask what the manufacturer covers and how coverage changes over time.
A separate warranty option for qualifying roofing systems meeting the manufacturer’s requirements.
System eligibility depends on the particular products, components and installation conditions. Ask which Owens Corning components must be used.
An upgraded warranty designed for qualifying roofing systems installed by eligible Owens Corning Preferred or Platinum Preferred contractors.
Its written terms include specified workmanship protections, subject to eligibility, registration and exclusions. Ask whether your installation qualifies.
A different enhanced warranty tier with contractor qualification requirements tied to Platinum Preferred status.
Being a Preferred Contractor does not automatically authorize this protection level. Ask which warranty is included in the written proposal.
Valor Roofing is listed by Owens Corning as a Preferred Contractor. That’s a meaningful manufacturer designation, but it should be represented accurately.
Preferred status means the company belongs to the manufacturer’s contractor program at the Preferred level. It does not mean every roof automatically qualifies for the highest warranty tier.
Homeowners should ask what Owens Corning components are included, which enhanced warranties may be available, and whether the particular installation meets the applicable conditions.
It’s also important to understand that no contractor certification eliminates the limitations in a written warranty. Installation details, roof conditions and required documentation still matter.

The visible shingles are only one part of a finished roof. For certain enhanced warranties, eligible roofing components and manufacturer installation requirements are essential.
Confirm the exact shingles, underlayment, starter products, hip-and-ridge materials and other components specified in the roofing proposal. Not every mix of products qualifies for every warranty.
Roof deck condition, removal of existing materials, correct fastening, ventilation and other requirements can affect eligibility. Written documentation helps clarify what the installer is providing.
Some enhanced warranties require timely registration. Keep proof of any required registration, the final invoice, the product list, and the issued warranty certificate with your property documents.
Explore the related Owens Corning shingle options guide.
Good records make future warranty questions easier for everyone involved.
Review the written roofing scope, shingle selection, accessories, manufacturer warranty eligibility, and the contractor’s own workmanship terms. Ask questions before the agreement is signed.
Keep invoices, approved change orders, material documentation, registration confirmations where required, and the actual issued warranties in a safe place.
Document the concern, avoid unnecessary risk when inspecting the roof, and follow the manufacturer’s and installer’s claim instructions. Identify the problem before assuming coverage.
Clarkston homeowners deal with winter snow, wind, summer thunderstorms, falling branches and fluctuating temperatures. These conditions can create roofing concerns, but they are not all covered by manufacturer warranties.
For example, a leak may result from defective materials, an installation problem, worn flashing, storm damage or another cause. The answer determines which protections, if any, could apply.
Valor Roofing serves homeowners throughout Clarkston and nearby Oakland County communities, including Waterford, White Lake and Lake Orion. The company can discuss roof inspections, replacement options, and the important distinctions between roof-system materials and warranty terms.
As part of selecting a new roof, compare proposals based on actual materials, the defined scope of installation, the quality of the contractor’s documentation, and the warranty terms being offered.

Qualifying shingles may have a limited lifetime warranty for eligible owners and property types. “Lifetime” does not mean unrestricted coverage of every future roofing problem. The written warranty explains coverage periods, remedies and exclusions.
Yes. Owens Corning’s contractor directory lists Valor Roofing LLC in Clarkston as a Preferred Contractor. This is not the same designation as Platinum Preferred.
Product protection addresses certain manufacturer-defined defects in covered materials. Workmanship coverage concerns specified installation problems and may be available through an eligible enhanced warranty or a separate contractor agreement. The actual terms determine what is covered.
The manufacturer’s Preferred Protection warranty includes specified workmanship terms for eligible installations. Those protections depend on the exact warranty edition, contractor eligibility, system components, registration and other conditions. Review the current document before relying on any coverage period.
No. Platinum Protection is a separate warranty tier associated with Platinum Preferred contractor eligibility. Valor’s confirmed Preferred status does not automatically qualify an installation for Platinum Protection.
Not automatically. Outside weather events and damage from falling objects are generally treated differently from manufacturing defects. Homeowners insurance may be relevant, depending on the policy and circumstances.
Some enhanced warranties require registration within specified deadlines. Ask the installer which warranty applies, who handles registration, and what certificate or confirmation you should retain.
Transfer rights, procedures and time limits vary by warranty. Review the exact terms before representing the coverage as transferable to a future buyer.
Keep the signed contract, final invoice, material schedule, warranty documents, registration confirmation where applicable, and photographs or other installation records provided by the contractor. These materials can help clarify future issues.
Call (877) 825-6789 or use the Valor Roofing contact page. Ask for a written proposal identifying the roofing products, system components and available warranty tier for your specific property.
Know which materials are being installed, which warranties may apply, and what your roofing proposal includes before work begins.